How we handle your enquiry data

Who we are

Prime Route Agencies (“we”) operates primerouteagencies.com. Contact: info@primerouteagencies.com, +91 77750 11166.

What we collect

When you send an enquiry we collect what you enter: your name, company, business email, phone or WhatsApp number, country, product requirements, any message, and any file you attach. We also record the page you sent it from, the time, and a one-way hash of your IP address, used only to limit spam.

Why we use it

To respond to your enquiry, prepare a quotation and continue the commercial conversation you started. We do not sell your data or use it for unrelated marketing.

Where it is stored

• It is emailed to our export desk mailbox.
• A copy is kept in an enquiry log on our web host (Hostinger), outside the public website.
• Enquiry details (without attachments) are also recorded in our enquiry spreadsheet through SheetDB and Google Sheets.

How long we keep it

For as long as needed to deal with your enquiry and any resulting business relationship, and afterwards only as long as required for legal, tax or accounting purposes.

Analytics and cookies

This website does not set advertising or analytics cookies. If that changes, we will ask for your consent first and update this notice.

Your choices

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it, by emailing info@primerouteagencies.com.